Chris Larsen
Technical Manager
Canada
Tel.+1 604 852 7293 X24 / Mob. +1 604 854 4041
[email protected]
Choose the Original – HewSaw Grey
Maintenance and spare parts
We support uninterrupted production
Predictive maintenance, quick spare parts deliveries, quick access to HewSaw technicians and other customer service policies ensure efficient production without interruptions. This is guaranteed by our continually developing focus on improving the customer service experience. We are proud of our customer satisfaction reputation and the long-term partnerships we have developed with our customers around the world.
Tailored maintenance agreement
Machine condition inspections that are agreed upon in advance ensure the factory recommended service schedules are completed on time and with minimum production interruptions while also helping our customers predict maintenance and spare parts expenses for improved budget planning.
A major part of our maintenance and after sales team is to optimise our customer’s machines and their productivity. In addition to the HewSaw machines we supply, we focus on the entire production process and help identify potential disruptions or bottlenecks with the goal of correcting these issues and improving overall sawmill productivity.
Digital remote monitoring
Another effective form of remote monitoring is gauge support, where our specialists utilize the remote connection to inspect the operation of the gauges and cameras for the sawing line. In addition to identifying potential faults in the system, gauges and cameras can be calibrated remotely if necessary.
Spare parts
Tailored maintenance agreement
Machine condition inspections that are agreed upon in advance ensure the factory recommended service schedules are completed on time and with minimum production interruptions while also helping our customers predict maintenance and spare parts expenses for improved budget planning.
A major part of our maintenance and after sales team is to optimise our customer’s machines and their productivity. In addition to the HewSaw machines we supply, we focus on the entire production process and help identify potential disruptions or bottlenecks with the goal of correcting these issues and improving overall sawmill productivity.
Digital remote monitoring
Another effective form of remote monitoring is gauge support, where our specialists utilize the remote connection to inspect the operation of the gauges and cameras for the sawing line. In addition to identifying potential faults in the system, gauges and cameras can be calibrated remotely if necessary.
Spare parts